Terms of Service

1. About these terms

These terms govern your use of Lumina, an online care binder for children with special needs, published by Dev Altitude, a company based in France (41 rue Aglophile Fradin, 86100 Châtellerault, France) (“we”, “us”). By creating a binder or signing up for the beta, you agree to them. We may update them; we will post the new version here and, for significant changes, notify beta testers or subscribers by email in advance.

2. The service

Lumina lets you keep child profiles, care notes, deadlines with reminders, contacts and documents, generate PDF summaries and make encrypted backups, for an unlimited number of children. Your binder is encrypted and stored only on your device; we have no access to it and cannot recover it.

Lumina is an organization tool. It is not a medical device, does not diagnose or give medical advice, and does not provide legal advice about special education or disability rights. Our guides give general information that may not reflect the latest rules in your state or district; always check with your school district, your state agency or a qualified professional. We may improve or change features over time.

3. Public beta

Lumina is currently in public beta. During the beta, the service is free and no payment can be made. Beta features may change, and occasional bugs are possible: please keep regular encrypted backups. Beta testers will be told by email before paid plans start, and nothing will ever be charged without their explicit consent.

4. Paid plan after launch

After the official launch, Lumina will cost $9.99 per month, billed monthly through Stripe, with no commitment. Applicable sales tax may be added where required by law. The price is shown before you subscribe and on every invoice. Any price change will be announced at least 30 days in advance; you can cancel before it applies.

You can cancel anytime, in a few clicks, from “My subscription” in your binder or by emailing juridique@dev-altitude.com. Cancellation takes effect at the end of the current billing period; no further payment is taken. After cancellation, your binder is never locked: the information already saved stays viewable and exportable on your device.

5. Referral program

Each user gets a personal referral link. A referral counts when a parent creates their binder with their email through your link. After launch, when 3 of your referrals are paying subscribers, your own plan becomes free, for as long as at least 3 of them stay subscribed. Below 3, there is no partial discount. Referrals have no cash value and cannot be exchanged or refunded. We may cancel referrals that are fraudulent (for example, several accounts created by the same person).

6. Your responsibilities

Because your binder is encrypted with a passcode you choose and stored only on your device, you are responsible for remembering your passcode and keeping backups. We cannot recover a binder whose passcode was forgotten, or data erased from your device (browser cleanup, lost or replaced device without a backup).

You agree to use Lumina lawfully, only for the children you care for, and not to type personal or health information about your child into the assistant chat. You are responsible for who you choose to send your summaries to.

7. Disclaimers and limitation of liability

We work to keep the service available at all times, except for maintenance and events beyond our control, but we provide it “as is”, especially during the beta. To the extent permitted by law, we are not liable for indirect or consequential damages, and our total liability is limited to the amounts you paid us in the 12 months before the claim (or $50 if you paid nothing). Nothing in these terms limits rights that cannot be waived under the consumer protection laws of your state.

8. Privacy

How we handle the limited personal information we receive is described in our Privacy Policy.

9. Questions and disputes

If something goes wrong, email juridique@dev-altitude.com or contact@lumina-app.fr first: most issues are solved quickly. These terms are governed by French law, without depriving you of the protection of the mandatory consumer laws of your state of residence, and you may bring a claim in the courts available to you under those laws.